Shipping & Returns

Shipping Policy

At Crystal Skinz, we believe that skincare is a work of art. That's why we take great care in ensuring that our products reach you in perfect condition, no matter where you are in the world. Our shipping methods are designed to be efficient, reliable, and cost-effective, so you can enjoy the power of our products without worrying about the logistics. We offer free shipping for all orders above $50, and a flat rate of $5 for orders below $50. Our products are carefully packaged to prevent damage during transit, and we offer tracking information for all orders so you can stay updated on your delivery. We're committed to providing you with the best possible service, and if you ever have any questions about our shipping process, our team is always here to help.

Return & Exchange Policy

At Crystal Skinz, we stand behind the quality of our products and want you to be fully satisfied with your purchase. If for any reason you are not completely satisfied with your order, we offer a hassle-free return and exchange policy. If you wish to return or exchange a product, please contact our customer service team within 30 days of receiving your order. We will provide you with a return label and guide you through the process. Once we receive the returned item, we will issue a refund or send you a replacement product, whichever you prefer. We're dedicated to providing you with the best possible experience, and if you ever have any questions about our return and exchange policy, don't hesitate to reach out to our team.